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CSM Procurement Project Charter Template A project charter serves several important functions. It organizes the selection and procurement project so that you can make efficient and effective resource allocation...
Customer Service Knowledge Management Platform Vendor Shortlist Tool Use this tool to generate a customized shortlist of vendors based on the capabilities your organization requires in a Customer Service Knowledge Management (CSKM) platform.
Customer Service Knowledge Manager To successfully implement a Customer Service Knowledge Management (CSKM) platform, ensure that you hire the right people with the right skills to serve as full-time...