Tagged - FSA

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Customer Service Management Software Selection Guide The pandemic and growing younger demographic have shifted the terrain of customer service delivery. Customer service management tools ensure organizations enhance...
Salesforce Looks to Go Further in the Field by Announcing Acquisition of Field Service Vendor ClickSoftware ClickSoftware has been a mainstay of the field service automation (FSA) space. While Salesforce is a recognized market leader in general customer service management (CSM)...