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At the 2024 Amazon Web Services’ (AWS) GenAI Analyst Summit, AWS Director of Enterprise Strategy Tom Godden presented six characteristics of an AI-driven organization. In...
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The Gen AI landscape is vast and full of unrealized possibility. Targeted and specific prompt engineering can help you unlock the full potential of what Gen AI can do for...
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It can be easy to think AI can accomplish anything, but there are fundamental limits to its potential. Understanding the basic ideas behind chaos theory can help you...
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Discover how NICE Enlighten AI is transforming call centers. Say goodbye to traditional call centers and hello to the future of enterprise customer experience.
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Discover how NICE Enlighten AI is transforming call centers. Say goodbye to traditional call centers and hello to the future of enterprise customer experience.
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It is tempting for businesses to rush into using generative AI tools without fully understanding the benefits and drawbacks of the technology. This report will help you...
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Use this storyboard to learn the high-level use cases and potential challenges of generative AI technology for marketing, sales, and customer service.
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This CAD discusses ChatGPT for writers and content creators. We identify five forms of bias and recommend approaches to use it appropriately.
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Despite its apparent merits, ChatGPT fails every reasonable test for reliability and trustworthiness, but it can still play a useful and vital role in research and...
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This report offers a framework for strategy leaders within oil and gas organizations to proactively scan the market and continuously evaluate digital use cases. This...
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