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Cost reduction has traditionally been an incentive for outsourcing the service desk. This is especially the case for those organizations that don’t have minimal processes...
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This blueprint will help you: - Craft a project charter for service desk outsourcing. - Create an outsourcing RFP - Outline strategies to build a long-term...
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The Program Manager should have a sharp business mind and a proven ability to strategize and implement high-level program initiatives.
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Organizations should consider program management to improve delivery and maximize benefits from related projects. Regardless of maturity level, this blueprint will help...
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Read this Executive Brief to understand why IT projects continue to fail and how Info-Tech's approach will help you avoid these pitfalls.
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People want to get more value from their projects but don't realize they are going about it the wrong way. This storyboard will help you group your related projects into...
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This phase of the blueprint, Introduce Program Management to Your Organization, will ultimately help you group your related project into programs and align them to...
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This tool should be used to organize and access your current projects and initiatives, align them to strategic IT goals and group them into programs.
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This phase of the blueprint, Introduce Program Management to Your Organization, will help you gather the appropriate stakeholders to initiate your new program.
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Use this to tool to document and analyze your stakeholders.
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