Tagged - IT services

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Accelerating Enterprise Digital Services in the Public Sector: Why It Matters in This World of Exponential IT The road to meeting the public’s evolving expectations of services will get ever steeper in this world of Exponential IT. Learn what IT leaders in the public sector must do...
Experience Matters – Using XLAs Effectively Understand the value of experience and measure it to drive success. Learn what to consider with your Experience Level Agreement (XLA) to achieve better outcomes for your...
Desktop Move/Add/Change Policy The desktop move/add/change policy provides guidelines for end users to request a move, add, or change to their desktop computing environments.
IT Cost-Cutting Tactics for Coping with a Down Economy This is a collection of published Info-Tech research specifically designed to help IT identify areas for IT cost-cutting, along with tactics on how to achieve cost...