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Understand how service management integrates with Agile software development practices and how to solve the most common challenges to work efficiently and deliver...
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Understand how Service Management integrates with Agile software development practices and how to solve the most common challenges to work efficiently and deliver...
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Use this tool to identify which stakeholders to engage when working on the service management integration.
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Understand how service management integrates with Agile software development practices and how to solve the most common challenges to work efficiently and deliver...
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Use this tool to assess your current overall service management maturity level, as well as percentage of completeness for individual processes.
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Business Insider reported three years ago that 80% of businesses will invest in chatbots by 2020. And it was not alone in making such predictions. So, where do we stand...
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Business Insider reported three years ago that 80% of businesses will invest in chatbots by 2020. And it was not alone in making such predictions. So, where do we stand...
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Cherwell has announced it is consolidating its portfolio of modules into a single product at its Clear conference in Nashville this fall. Its promise of an elevated...
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Atlassian announced that its service desk software, Jira Service Desk, now includes templates and workflows to support non-IT business units including HR, Legal, and...
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Derive full value out of service management by running it like a program with defined goals that are tied to business needs and governance that keeps decisions aligned to...
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