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Service Desk Technician I

The Level I Service Desk Technician's role is to ensure proper computer operation so that end users can accomplish business tasks. This includes receiving, prioritizing,...

Service Desk Technician II

The Level II Service Desk Technician's role is to ensure proper computer operation so that end users can accomplish business tasks. This includes actively resolving...

Continual Service Improvement Manager

This role represents a source of accountability for the continual improvement program. The CSI Manager will be the champion for all Continual Service Improvement...
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