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This tool provides prepopulated utility-relevant asset management KPIs as well as required actionable enablers including technology, people, and process enablers.
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Use this tool to define a specific process for managing security incidents and reducing their effects on the organization.
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This research presents a KPI framework and an Excel-based tool to assist utilities leaders to establish a strong connection between strategic goals and tactical...
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This report provides a high-level analysis, insights, tools, and recommendations for how the business can implement and maintain a product compliance methodology that...
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Having a connected factory is a great benefit and is also critical for competitive standing. Companies that don't connect the factory are prone to higher overhead costs...
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Leverage these materials to build a plan for providing high-quality services and products that are aligned with ongoing increases in your stakeholder expectations. In...
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This storyboard will help you craft a continual improvement register and a workflow to ensure sustained service improvement that fulfills ongoing increases in stakeholder...
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Cost reduction has traditionally been an incentive for outsourcing the service desk. This is especially the case for those organizations that don’t have minimal processes...
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This blueprint will help you: - Craft a project charter for service desk outsourcing. - Create an outsourcing RFP - Outline strategies to build a long-term...
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This template will help you document your proposed service desk outsourcing strategy. Follow insights in the blueprint to record your results in this template and...
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