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As industries evolve and adopt more tools and technology, their products, services, and business operating models become more complex. Task- and desktop-based automations...
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Use this research to learn the opportunities related to scaling business process automation (BPA), what you should consider when building your scaled BPA journey, and which...
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Use this tool as part of the Scale Business Process Automation blueprint to evaluate your readiness to scale business process automation.
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Automation is not the silver-bullet solution to your workforce productivity challenges. Optimization and automation must be used together to remove root-cause...
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This blueprint helps you develop a repeatable approach to understand your process challenges and to optimize and automate strategic business processes.
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Use this template to define the guide for your process automation.
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Use this template as a guide for conducting interviews regarding the viability of processes within your organization.
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The business wants greater empowerment in the tools and technologies they use. Apply the right practices to manage and address the risks of business-managed applications in...
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The traditional model of managing applications does not address the demands of today’s rapidly changing market and digitally minded business, putting stress on scarce IT...
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ServiceNow’s New York release extends the visibility, transparency, and collaboration capabilities today’s Agile and DevOps teams need.
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