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This report analyzes artificial intelligence technology use cases in the retail and wholesale sector.
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This report analyzes generative artificial intelligence technology adoption cases across the retail and wholesale enterprise ecosystem. Additionally, it provides...
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Reform value realization and capture metrics.
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This client advisory deck analyzes the future of retail performance monitoring metrics. Additionally, it provides awareness and readiness on best practice KPI variants to...
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Use this persona template to identify key customer personas for e-commerce and other channels.
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Customers expect to transact with you in the channels of their choice: create a cohesive omnichannel framework that supports the right transactions through the right...
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Having a well-rounded commerce strategy is essential to providing a strong customer experience. Blend traditional and e-commerce channels to allow your customers to...
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Salesforce recently announced during Dreamforce 2019 the introduction of Customer 360 Truth. The product aims to stitch together customer information from marketing,...
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SugarCRM – a well-established player in the market for CRM platforms – recently rolled out its Fall 2019 release. From a functional perspective, the release does a good...
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Salesforce recently announced the introduction of two new vertical-specialized solutions: Consumer Goods Cloud and Manufacturing Cloud. The introduction is a clear signal...
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