Tagged - Maturity Assessment

IT Service Desk Maturity Assessment for Small Enterprise

Use this maturity assessment to set a baseline and identify areas of focus based on level of current and target maturity.

Department of Defense Seeks Improved Patch Management Tech: Why You Should Care

On January 15, 2020, the Department of Defense (DoD) issued an open call to vendors to fulfill a contract to help improve their technology and inventory management.

Quality Management Capability Assessment and Planning Tool

Assess your current quality management maturity.

Change Management Assessment Tool

The Change Management Assessment tool will help you identify the gaps in your Change Management process, prioritize process improvement efforts, and measure process success.

ITSM Case Study of a Financial Services Technology Provider

A financial technology solutions provider has been experiencing tremendous growth, spurring the number of departments, systems, and services to support it.
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