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CRM Use-Case Fit Assessment Tool Use this tool to help build a CRM strategy for the organization based on the specific use case that matches your organizational needs.
CRM Vendor Demo Script Use this template to support your business's evaluation of vendors and their solutions. Provide vendors with scenarios that prompt them to display not only their...
BPM Maturity Assessment Tool This tool will help you determine how much your organization should invest in a business process management (BPM) initiative. The tool provides a questionnaire to assess...
Explore the Emerging World of SaaS ERP SaaS ERP belongs on the shortlist for small enterprises and mid-sized divisions of larger enterprises. Make the business case on versatility, not on total cost.