Tagged - Problem Management

Define Requirements for Outsourcing the Service Desk

Cost reduction has traditionally been an incentive for outsourcing the service desk. This is especially the case for those organizations that don’t have minimal processes...
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Define Requirements for Outsourcing the Service Desk – Storyboard

This blueprint will help you: - Craft a project charter for service desk outsourcing. - Create an outsourcing RFP - Outline strategies to build a long-term...

Service Desk Outsourcing Project Charter Template

This template will help you document your proposed service desk outsourcing strategy. Follow insights in the blueprint to record your results in this template and...
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