Tagged - process maturity
Types of Content
The CIO Playbook: 8 Secrets and 12 Steps to Systematically Achieve IT ExcellenceIT performance affects business performance and satisfaction. Most C-suite leaders rate their IT functions as “firefighters” or supporters, which means that IT is not... |
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Release Management Maturity AssessmentThis tool can be used to identify gaps in your release and deployment management process to guide improvements and measure success. |
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Build a Service Support Strategy – Phase 1: Design Target StateThis phase of the blueprint Build a Service Support Strategy will help you review service support trends and identify relevant organizational goals. |
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Service Support Strategy WorksheetThis template will help you document the service support strategy as you work through the project blueprint. |
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