Tagged - process standardization

Initiate Your Service Management Program

Derive full value out of service management by running it like a program with defined goals that are tied to business needs and governance that keeps decisions aligned to...
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Initiate Your Service Management Program – Executive Brief

Read this Executive Brief to understand why service management Implementations often fail and why you should establish governance for service management.

Service Management Program Initiation Plan

Use this template to document your service management initiation and governance plan.

Initiate Your Service Management Program – Storyboard

Derive full value out of service management by running it like a program with defined goals that are tied to business needs and governance that keeps decisions aligned to...
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