Tagged - request

Project Handover Template

This template helps you outline a document for collaboration with the service desk to provide information on the product for better transitioning service support.

Service Desk Roles and Responsibilities Guide

The service desk will function more efficiently when agents know their roles and responsibilities and they are communicated with stakeholders.

Streamline Application Maintenance

Your maintenance practice is crucial to supporting applications and the business operations they support, yet is not given the resources or oversight it requires. Use...
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Application Maintenance Maturity Assessment

This tool will provide you with the means to determine your organization's level of readiness to improve your maintenance practices.

Application Maintenance Operating Model Template

This template will serve as your standardized process document of your application maintenance practice.

Application Maintenance Resource Capacity Assessment

This tool will provide you with the means to determine your organization's current resources allocation to maintenance tasks, projects, and other tasks.

Application Maintenance Business Case Presentation Document

This template will structure your business case to stakeholders for your application maintenance optimization initiatives.

Optimize IT Project Intake, Approval, and Prioritization

While many IT managers lack the capacity to realistically say “yes” to more project work, many also lack the authority to decline or defer new requests. It’s a catch-22...
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Course Conference Request and Approval Form

Employees may wish to take part in a course or conference to fulfill elements of their professional development plan. However, courses or conferences can be costly and...

Light Project Request Form

Use the Light Project Request Form if your intake processes require less friction.
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