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Cost reduction has traditionally been an incentive for outsourcing the service desk. This is especially the case for those organizations that don’t have minimal processes...
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This blueprint will help you: - Craft a project charter for service desk outsourcing. - Create an outsourcing RFP - Outline strategies to build a long-term...
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In order to combat technical challenges with accessing requirements, Visure has released a new web-based interface for reviewing requirements.
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With the acquisition of Good Software, Atlassian is able to provide Confluence users with the ability to obtain analytics related to content.
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FEEL, or the Friendly Enough Expression Language, is a business user-friendly language for modeling decisions in the Decision Model Notation. Trisotech’s recent...
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Info-Tech’s research shows that over 80% of CXOs see business value reporting as the most critical area of improvement. Unfortunately, most IT shops focus on operational...
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Over 1,000 IT leaders and professions gathered for a diverse slate of technology and professional practice sessions this week at BA World Toronto, May 27-30, 2019. There...
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Blueprint Software Systems has embraced the shift to product and value-centric delivery. Chris Castle, the Director of Product Management, shared how Blueprint’s flagship...
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Tool vendors love to promote research as part of the product marketing campaigns. While there can be valuable insights in their reports, a tool alone will not fix a...
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Use the prefilled examples in this RFP template to procure a variety of infrastructure outsourcing services.
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