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Use this capstone deck to understand the opportunities and plan to succeed in strategically designing, aligning, and implementing the right IT organization.
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Refer to this catalog of workshops and consulting engagements to understand how Info-Tech Research Group can support you in succeeding at an IT organizational transformation.
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The service desk is the foundation of all other IT service management processes. For IT to become a strategic and trusted partner to the business, they must stabilize...
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Use this template to record the roles and responsibilities of your chatbot support team.
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A project charter defines the project and lays the foundation for all subsequent project planning. It is a critical communication tool for the project purpose, scope, and...
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Construct a formal communication plan to engage stakeholders through structured channels.
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