Tagged - SAP

Your Enterprise Application Implementation Playbook - Timeline Tool

This tool provides input into the playbook around project timelines and planning.

Your Enterprise Application Implementation Playbook

This is the main playbook that you build through the exercises defined in the ​Build Your Enterprise Application Implementation Playbook blueprint.

Build Your Enterprise Application Implementation Playbook – Phases 1-3

This blueprint provides the steps necessary to build your own enterprise application implementation playbook that can be deployed and leveraged by your implementation teams.

Build Your Enterprise Application Implementation Playbook

Given the increasing complexity of software implementations, you are continually challenged with staying above water with your current team.
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Marketing Management Suite Software Selection Guide

Modern marketing management suite (MMS) platforms are imperative given today’s complex, multitiered, and often non-standardized marketing processes. Organizations must...
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Develop an IT Strategy to Support Customer Service

Take a business process management (BPM)-centric approach to model the desired future state of your customer service IT systems. Then develop an overall IT systems...
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Project Charter

This template is designed to help you build a project charter in a timely manner.

Project RACI Chart

The RACI chart assists you in organizing roles for carrying out project steps and ensuring that there are definite roles that different individuals in the organization...

Customer Service Systems Strategy Tool

This tool will help you holistically assess multiple aspects of Customer Service-related IT assets. The outputs of the tabs in the tool will either serve as input for...

Customer Service Business Process Shortlisting Tool

This tool serves to outline and prioritize your customer goals and link their relevance and value to your Customer Service processes. It provides a list of customer...
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