Tagged - Service desk data analysis

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Analyze Your Service Desk Ticket Data Storyboard Avoid the pains of ticket analysis by standardizing your ticket data and ticket data analysis to improve service desk processes.
ITSM Ticket Data Analysis Tool Use this tool to help you identify trends and patterns in your ticket data to action improvement initiatives.
ITSM Ticket Data Analysis Report Use this template to document the justification for addressing service desk improvement, the results of your analysis, and your next steps.