Tagged - service desk satisfaction survey

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Take Action on Service Desk Customer Feedback Understand how and why to measure customer satisfaction with the service desk, then design both a transactional and relationship survey to collect feedback, and build a...
Take Action on Service Desk Customer Feedback Storyboard Learn how to set up a customer feedback program for your service desks.
Transactional Service Desk Survey Template Use this template to design or write your transactional (ticket) satisfaction survey.
End-User Satisfaction Survey Review Workflows This template will help you map out the step-by-step process to review collected feedback from your end-user satisfaction surveys, analyze the data, and act on it.