Tagged - service portfolio

Consulting Services Catalog Template

A template service catalog for IT consulting and managed IT services.

Catalog Your IT Consulting and Managed Services Storyboard

This guide walks you through the steps needed to catalog consulting engagements and managed services offered by your IT business.

Catalog Your IT Consulting and Managed Services

What consulting engagements do you offer? What managed services do you deliver? If you can’t quickly answer this, you may be missing the service catalog. ITIL has...

Consulting Service Record Template

Template service records for IT consulting engagements.

Managed Services Service Record Template

Template service records for managed IT services.

Service Definition Checklist

Non-IT stakeholders interested in participating in an extension of the service desk will turn to IT for guidance.

Service Desk Efficiency Calculator

The purpose of the Service Desk Efficiency Calculator is to assess the impact of different improvements on service desk cost and productivity.

Service Catalog Requirements Tool

Service catalogs should look different depending on the type of objectives the service catalog aims to achieve. This tool will help you determine the service catalog...

Service Management Maturity Assessment

This tool will help identify your organization's current service management maturity level.
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