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Digital trust has emerged as the new digital currency, surpassing customer experience as the top strategic priority, and has become the bedrock for all personal and...
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Organizations can ensure that digital trust isn't treated as an afterthought by embedding trust principles into all customer-facing business processes.
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This tool designed to evaluate an organization's score and preparedness in establishing and maintaining digital trust.
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It looks advantageous to share services that are unanimously used throughout the organization. However, business units may be reluctant to leverage such services....
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Read this Executive Brief to understand benefits of transitioning to shared services and why it has become a growing trend.
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This phase will help you identify your key drivers for shared services, determine the feasibility to move into shared services and discover challenges for such transition.
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Leverage this template to create a communication deck to CXOs during and after implementing shared services.
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This phase will walk you through a procedure to select the best model that suits your organization's requirement for shared services.
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This phase will help you establish a clear shared services roadmap for each task, define a timeline and ownership, and build a plan to communicate the changes to key...
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