Tagged - Service Support

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Transition Projects Over to the Service Desk Storyboard This storyboard will help build a strategy to shift service support from the project team to the service desk, resulting in customer service and agent satisfaction...
Service Support Transitioning Checklist This checklist will help develop a plan for service support transitioning from the project team to the service desk.
Transition Projects Over to the Service Desk Leverage the storyboard and associated materials to build a plan for developing a project handover that the service desk will use to support the new application/product....