Tagged - service

Embed Business Relationship Management in IT Workbook

Use this tool to capture your findings as you work through the blueprint.

Role Expectations Worksheet

This worksheet template is used to outline what the BRM practice will do and associate the expectations and tasks with the roles throughout your organization. Use this to...

BRM Stakeholder Engagement Plan Worksheet

This worksheet allows you to list the stakeholders and their priority in order to establish how you want to engage with them.

Embed Business Relationship Management in IT – Phases 1-5

This blueprint helps you to establish a relationship with your stakeholders, both within and outside of IT. You’ll learn how to embed relationship management throughout...

BRM Buy-In and Communication Template

Customize this tool to obtain buy in from leadership and other stakeholders. As you continue through the blueprint, continue to leverage this template to communicate what...

Business Relationship Manager – Level 3

This tool will provide you with a list of competencies and qualifications necessary for a BRM operating at Level 3 maturity.

Business Relationship Manager – Level 2

This tool will provide you with a list of competencies and qualifications necessary for a BRM operating at Level 2 maturity.

Business Relationship Manager – Level 1

This tool will provide you with a list of competencies and qualifications necessary for a BRM operating at Level 1 maturity.

Initiate Your Service Management Program – Executive Brief

Read this Executive Brief to understand why service management Implementations often fail and why you should establish governance for service management.

Service Management Program Initiation Plan

Use this template to document your service management initiation and governance plan.
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