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Shadow IT and business-managed software may be increasing security risk. Learn how SaaS management tools will help you to discover and manage your SaaS environment to...
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This research supports IT leaders in their quest to unify technology services in the education sector.
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Unification of IT in education requires a shared vision for IT service delivery, underscored by collaborative decision-making. Centralization, which promises operational...
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Record the output of IT unification activities in this workbook.
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Executives are continuously looking for innovative ways to satisfy their strategic objectives with applications tools, technologies, and practices. Carefully craft these...
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Executives are continuously looking for innovative ways to satisfy their strategic objectives with applications tools, technologies, and practices. Carefully craft these...
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As the business gets more innovative to solve its problems, IT finds itself in reactive mode, dealing with software bloat, managing surprise SaaS renewals, and having to...
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Use this template to determine what information is needed for vetting software requests coming into the organization.
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Use this blueprint to create a service request management program that provides immediate value. The template includes the following sections: - Design the Service -...
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Use this library of workflows as a starting point for creating and fulfilling requests for applications and equipment in a service catalog.
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