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ISG has released its Global 2019 Quadrant Report on Social Business Collaboration – Services & Solutions.
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Avaya has announced a new partnership with Afiniti: Avaya AI Routing with Afiniti AiRo. The partnership will bring AI technology to Avaya’s contact center as a service...
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Avaya announced a partnership with RingCentral, a move that jointly strengthens the two companies’ positions in the growing cloud-based unified communications market.
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Request for proposals provide organizations with the opportunity to give vendors a detailed account of the requirements and the expected capabilities of their desired...
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The Director of Information Technology's primary responsibility is to oversee the streamlined operation of the IT department and to ensure it aligns with the business...
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The Operations Analyst's role is to ensure that the performance obligations of in-house computing systems are met. This includes gathering and analyzing data in support...
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The Network Analyst's role is to design, build, and implement network systems across the enterprise. This includes planning, developing, installing, configuring,...
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The Business Systems Analyst's role is to plan, design, develop, and launch efficient business, financial, and operations systems in support of core organizational...
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