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This template, from the blueprints Pave the Road to Unified Endpoint Management and Simplify Remote Deployment With Zero-Touch Provisioning, will help you define the...
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This template is designed to help service managers kick-start the standardization of service desk processes.
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Though the benefits are widely understood, many organizations don't have SOPs and those that do don't maintain them. Adopt an approach to drive process improvement,...
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This phase of the blueprint, Create Visual SOP Documents That Drive Process Optimization, Not Just Peace of Mind, will help you maintain SOP documentation.
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Document and prioritize projects and initiatives that will meet gaps in current SOPs.
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Make SOPs work for you with visual documents that are easier to create and more effective for process management and optimization.
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This phase of the blueprint, Create Visual SOP Documents that Drive Process Optimization, Not Just Peace of Mind, will help you publish and manage SOP documentation.
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Use flowcharts and checklists to create effective SOP documents.
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Rather than just another project document, make your SOP the key to your survival guide.
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A 13-person IT department in a small, regional, non-profit electric generation and transportation utility located in the eastern US managed over 50 vendors. While no...
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