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This note provides an overview of Zoom’s webinar on March 17, 2020, which introduced its new Zoom Phone offering.
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Avaya’s newly released firmware addresses a vulnerability that has survived for 10 years in VoIP phone models configured with H.323 signaling.
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RingCentral’s VoIP approach to collaboration is an interesting alternative to the data-centric approach typifying competitors, but its teleconferencing service falls far...
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Read this Executive Brief to understand why a new approach to collaboration systems is necessary.
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Focus on creating a streamlined set of tools that users need and want. Shape demand for these supported tools by engaging with end users long after the initial deployment.
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This phase of the blueprint, Establish a Communication and Collaboration System Strategy, will help you to understand common pain points and to develop an approach to...
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Use this template to document the requirements for your Enterprise Communication and Collaboration System.
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Use this template to document your vision, goals, and approach to communication and collaboration systems.
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Use this template to plan your communications with stakeholder groups about your Enterprise Communication and Collaboration System.
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This storyboard will help you improve your approach to collaboration services.
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