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Design a VIP Experience for Your Service Desk Design a VIP support model for the service desk that meets the needs of your executives – but doesn’t negatively impact service delivery to the rest of the organization –...
Design a VIP Experience for Your Service Desk Storyboard Design a VIP support model for the service desk that meets the needs of your executives but doesn’t negatively impact service delivery to the rest of the organization by...
Service Desk VIP Procedures Template Use this template to document your service desk procedures for handling VIP or executive tickets.
VIP Support Process Workflow Example Use this template as an example to follow and document your own VIP support process.
VIP Support Service Communication Template Customize this template to communicate and market the VIP service to its stakeholders and users.