Tagged - workflows

Ayanza Case Study: AI for Team Productivity

How AI is used in team productivity.

Service Desk Standard Operating Procedure

This template is designed to help service managers kick-start the standardization of service desk processes.

Legal Professional Services Digitization Technology Report

Legal Professional Services Digitization Technology Report

Camunda BPM Automates Microservices

Camunda, a business process management (BPM) tool vendor releases Zeebe, a workflow engine that enables automation across cloud services.

Service Desk Executive Presentation

Improving service desk processes requires the cooperation of key stakeholders. Use the executive presentation to provide an overview of the project, its objectives, and...

Service Desk Action Plan Roadmap

Use this roadmap to identify and prioritize tasks that you need to complete as you work to improve your service desk.

Service Desk Ticket Classification and Dashboard Tool

This tool is designed to help you classify and analyze closed service desk tickets. Use the information to analyze your classification scheme and make the case for a...
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