Video Previewplay

Levity: How AI Is Used in Automating Workflows

  1. Introduction: Levity is a company that specializes in AI-powered automation for email management. Its platform connects to your inbox, categorizes emails, extracts critical information, and integrates with your TMS, streamlining the process and freeing you up to focus on customer relationships.
  2. Features:
    • Email Categorization: Automatically classifies incoming emails and attachments based on custom categories.
    • Information Extraction: Captures essential details from emails and attachments, eliminating manual copy-pasting.
    • Summarization: Condenses lengthy documents into easy-to-digest summaries.
    • Contextualized Replies: Applies prompts against specific data to generate relevant email responses.
    • Flow Builder: Offers a user-friendly drag-and-drop interface to create complex automated workflows.
    • Task Outputs: Configures where to push task outputs and automates workflows, even during off-hours.
  3. Challenge: Levity addresses the challenge of time-consuming manual email management by automating the quoting process, significantly reducing the time spent on administrative tasks.
  4. Benefits:
    • Time Savings: Frees up significant portions of the workday for relationship building.
    • Efficiency: Reduces quote generation time, as evidenced by a freight brokerage’s 61% time reduction.
    • Integration: Seamlessly integrates with popular business applications like Gmail and Outlook.
  5. Recommendations:
    • Use the Flow Builder to tailor automation to your specific needs.
    • Regularly update your custom categories to improve email sorting accuracy.
    • Leverage the summarization feature for quick updates on lengthy correspondences.

For more information, visit Levity.

This summary is produced using Microsoft Copilot.

Visit our Exponential IT Research Center
Over 100 analysts waiting to take your call right now: 1-519-432-3550 x2019