Webinar: Business Vision Diagnostic - Annual IT Improvement Program

CIOs face difficulty in improving business satisfaction due to several challenges:

• Feedback from business is ad-hoc (e.g. water cooler conversations, firefighting emails) leading to partial information and a reactive improvement process.
• Root causes to be addressed are difficult to unearth and organizational priorities are unclear.
• Remedial actions do not get business support due to lack of trust between IT and business teams.
• Remedial actions are not followed through to benefit realization due to lack of IT accountability.