Whiteboard: Service Desk Intake

Whiteboard: Service Desk Intake

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Name: Whiteboard: Service Desk Intake
Uploaded: 2019-03-01 00:00:00 -0500
Duration: 03:48
Description: Stop settling for “good enough.”

Adopt a continual service improvement mindset and make gradual changes to ticket intake. Focusing on a small number of improvements each quarter will allow you to sustainably improve customer service.

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