Create a Consumer Technology Integration Plan in Five Steps
Enterprise technology has no place in the enterprise. Stop expelling consumer technology and start exploiting it.

RETIRED CONTENT
Please note that the content on this page is retired. This content is not maintained and may contain information or links that are out of date.Ignoring consumer technology is not possible
- Employees want to use consumer technology whether they are at home or at work. Refusing to allow consumer technology can result in lower end-user productivity and decreased employee satisfaction.
- Neglecting to keep up with consumer technology could lead to security risks that you didn’t even know existed.
- Innovation is being increasingly driven by consumer technology. Ignoring consumerization will mean missed opportunities to use consumer technology to spur innovation.
A formalized consumer technology integration plan results in:
- Increased innovation through exploiting consumer technology.
- A plan to continually keep on top of innovations in consumer technology and how to exploit them, ensuring you are never surprised by the technology walking through your enterprise door.
- Increased employee satisfaction and productivity by giving employees the freedom to decide how they work best.
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Module 1: Understand Consumerization to Start Adapting to It
The Purpose
- Understand the trends behind consumerization, how it fits into the larger vision of innovation, and examples of companies that have succeeded and failed.
Key Benefits Achieved
- A greater understanding of consumerization and how to adapt to it.
Activities: | Outputs: | |
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1.1 | An overview of what consumerization is – and what it isn’t. |
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Module 2: Assess Your Current and Ideal Consumerization State
The Purpose
- Inventory your current consumer technology, who is using it, and how it is being used.
- Outline your current consumer technology integration plan.
- Set goals for your consumer technology integration strategy.
- Outline your BYOD and innovation strategies to determine how your consumerization plan will align.
- Break down your IT innovation spending and compare it to highly innovative organizations.
Key Benefits Achieved
- A greater understanding of the technology being used in your organization, how it is being used, how it should be managed, and how it can be optimized.
- A realization of your current strategy’s maturity level.
- A greater understanding of how your consumer technology integration plan will fit into your BYOD strategy, as well as your innovation budget and strategy.
Activities: | Outputs: | |
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2.1 | Current consumer technology inventory. |
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2.2 | Current consumer technology integration plan outline. |
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2.3 | Goal setting. |
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2.4 | BYOD and innovation strategy outlines. |
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Module 3: Evaluate and Exploit Cutting-Edge Consumer Technology
The Purpose
- Outline the top current and future trends in consumer hardware, applications, networks, and management.
- Identify potential use cases for consumer technology in your organization.
Key Benefits Achieved
- Understanding of top trends in consumer hardware, applications, networks, and management.
- An evaluation of consumer technologies with potential to add business value.
Activities: | Outputs: | |
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3.1 | Consumer technology brainstorm exercise. |
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3.2 | Consumer technology SWOT analysis |
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3.3 | Consumer tech monitor. |
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3.4 | Cost/benefit analysis. |
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Module 4: Plan and Execute a Consumerization Plan
The Purpose
- Institutionalize your consumerization strategy by treating consumerization like a portfolio.
Key Benefits Achieved
- Formalized process around implementing consumer technologies.
Activities: | Outputs: | |
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4.1 | Consumerization innovation calendar. |
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4.2 | Business case example. |
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Module 5: Manage and Measure Success
The Purpose
- Ensure you are continually managing and measuring the success of your consumer technologies.
Key Benefits Achieved
- Measure the success of consumer technology to ensure ongoing improvement of your consumer technology integration strategy.
Activities: | Outputs: | |
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5.1 | Customize a consumerization communication plan. |
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5.2 | Create performance metrics. |
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