Implement Hardware Asset Management

Build IT services value on the foundation of a proactive asset management program.

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Implementing hardware asset management without a plan can result in:

  • Inconsistent standards and unfinished processes.
  • Lack of dedicated resources to maintain the program.
  • Underutilized or inaccurate data.

Take a structured, supported approach to developing a HAM process to:

  • Optimize spend.
  • Plan and budget with confidence.
  • Replace equipment that’s beyond its service life.
  • Deliver more effective IT services.

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Onsite Workshops offer an easy way to accelerate your project. If you are unable to do the project yourself, and a Guided Implementation isn’t enough, we offer low-cost onsite delivery of our Project Workshops. We take you through every phase of your project and ensure that you have a road map in place to complete your project successfully.

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Member Rating

9.4/10
Overall Impact

$51,694
Average $ Saved

25
Average Days Saved

After each Info-Tech experience, we ask our members to quantify the real-time savings, monetary impact, and project improvements our research helped them achieve.

Read what our members are saying

Module 1: Define goals, scope, roles, and metrics

The Purpose

  • Build the foundational elements for process change to succeed.

Key Benefits Achieved

  • Identify goals, challenges, and current maturity level.
  • Define scope of HAM program.
  • Define roles and responsibilities.
  • Identify success metrics.

Activities: Outputs:
1.1 Outline hardware asset management goals and challenges.
1.2 Review HAM maturity and anticipated milestones.
1.3 Define scope and classify hardware assets.
1.4 Define roles and responsibilities.
1.5 Evaluate existing tools.
1.6 Define success metrics.
  • Defined goals and success metrics for HAM
  • Current HAM maturity
  • Scope of program
  • RACI chart

Module 2: Request, procure, and receive

The Purpose

  • Take a dive into improving your process for hardware requests, procurement, and receiving.

Key Benefits Achieved

  • Documented workflows, processes, and actions to drive improvement for requests, procurement, and receiving.

Activities: Outputs:
2.1 Identify request, procurement, and receiving challenges.
2.2 Design and document request workflow.
2.3 Design and document procurement workflow.
2.4 Discuss tagging methods for standard and non-standard hardware requests.
2.5 Design and document workflow for receiving equipment.
  • Updated HAM process workflows
  • Updated HAM standard operating procedures
  • Ideas for improvement of your asset management program

Module 3: Deploy, maintain, harvest, and dispose

The Purpose

  • Take a dive into improving your process for hardware requests, procurement, and receiving.

Key Benefits Achieved

  • Documented workflows, processes, and actions to drive improvement for deployment, MAC, audit, harvests, and disposal.

Activities: Outputs:
3.1 Identify deployment, MAC, audit, harvest, and disposal challenges.
3.2 Design and document deployment workflow.
3.3 Design and document use move workflow.
3.4 Discuss approaches to auditing ITAM data.
3.5 Design and document harvest and dispose workflows.

Module 4: Plan equipment needs and build a roadmap

The Purpose

  • Set your HAM practice on the road to success with an effective plan to get-to-action.

Key Benefits Achieved

  • Document a roadmap and communication plan to put the changes you’ve proposed into action.

Activities: Outputs:
4.1 Discuss planning and refresh process.
4.2 Develop a roadmap to improve hardware asset management.
4.3 Develop a communication plan.
  • Completed HAM Recap and Results Template
  • Completed HAM Roadmap and HAM Communication Plan
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