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The Future of IT Services: Info-Tech Research Group Unveils Strategic Framework for Service Planning and Architecture in the Exponential IT Era
As digital transformation continues to accelerate exponentially, IT service planning and architecture is experiencing a profound shift. Driven by AI and other advanced technologies, this shift is characterized by an increasing emphasis on customer-centric approaches and the integration of technol...
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The Future of IT Service Desks: Blueprint for Consolidation and Efficiency Published by Info-Tech Research Group
In the rapidly evolving business and digital landscape, the efficiency of IT service desks has become pivotal for organizational success. As organizations grow, merge, or restructure, they often find themselves managing multiple service desks, each operating with its own set of processes, tools, ...
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Leading Through Exponential Change: Info-Tech Research Group Publishes Approach for Effective Governance and Risk Management in Age of AI
As the unprecedented surge in technological innovation grows exponentially, driven by AI and other emerging technologies, the traditional IT landscape is undergoing a radical transformation. This evolution brings immense opportunities and significant challenges, particularly in strategy, risk, an...
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Improving Financial Literacy Is Key to Elevating IT Leadership in Business, Says Info-Tech Research Group in New Resource
In the face of a significant decline in financial literacy among all demographics, including management ranks, Info-Tech Research Group has introduced a timely blueprint titled Develop Your IT Leadership Team's Financial Literacy. This research is particularly crucial now, as 74% of CXOs and 85% ...
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Info-Tech Research Group Appoints Tom Zehren as Chief Executive Officer
Info-Tech Research Group, one of the leading global research and advisory firms, today announced the appointment of Tom Zehren as Chief Executive Officer (CEO). Effective February 1, 2024, Zehren will step into the executive role while David Godfrey, the firm's current CEO, will transition to the...
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The Future of IT: Info-Tech LIVE 2024 Conference Announced for September 2024 at Bellagio, Las Vegas
Info-Tech Research Group, a global leader in IT research and advisory, has announced that its flagship annual conference, Info-Tech LIVE, will be hosted this year at Bellagio in Las Vegas from September 17 to 19, 2024. This move marks the first time the event will be held at the iconic venue. Inf...
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Navigating the 2024 Supply Chain: Info-Tech Research Group Publishes Capacity Management Insights for Year Ahead
As 2023 draws to a close, the global business community is reflecting on a year marked by unprecedented supply chain disruptions caused by capacity limits. The impact was significant, leading to production halts and increased costs across various industries. As organizations and their IT teams co...
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A New Era in Cybersecurity: Info-Tech Research Group's Roadmap for Automating and Strengthening Security Operations
As cybersecurity threats become increasingly sophisticated and automated, the need for robust security processes has never been more pressing. With security teams now grappling with the challenges of alert overload, siloed tools, and manual processes, the adoption of automation in security operat...
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Adopting AI Is a Game Changer in Gaming & Hospitality: Info-Tech Research Group Publishes Industry Research
Despite the rapid pace of technological advancements, the adoption of generative AI (Gen AI) within the gaming and hospitality industry has been slower than in other sectors. Info-Tech Research Group has released new research and insights on the situation, titled Generative AI Use Case Library fo...
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