Implement a Transformative IVR Experience That Empowers Your Customers

IVR approaches are being reimagined across industries as the desire to improve the customer experience becomes a primary focus. Use this deck to learn the proper strategies...
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The Canadian Government Labor Market: Competing for Scarce Resources in a Highly Competitive, High-Demand, and Low-Supply Environment

Canadian labor shortages are widespread, affecting almost every sector. As a result, government employers need to get out there quickly to ensure that public service is...

Define a Release Management Process to Deliver Lasting Value

Firms are investing in modern release practices (including continuous integration and delivery) based around product ownership, Agile, and DevOps. They continue to see...
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Define a Release Management Process to Deliver Lasting Value Template

Use this template to help you define, detail, and make a reality your strategy in support of your application release management framework

Define a Release Management Process to Deliver Lasting Value – Phases 1-4

This blueprint enables you to build a continuous anything delivery mechanism through conceptualization of a robust release management framework.

Define a Release Management Process to Deliver Lasting Value Workbook

This workbook is designed to capture the results of your exercises from the Define a Release Management Process to Deliver Lasting Value blueprint.

Define the Role of Project Management in Agile and Product-Centric Delivery

Organizations are under pressure to align the value they provide with the organization’s goals and overall company vision. In response, they are moving to product-centric...

Define the Role of Project Management in Agile and Product-Centric Delivery Storyboard

Use this guide to understand the steps necessary to define the role of project management in Agile and product-centric organizations.

Define a Sourcing Strategy Workbook

Use this workbook to capture results from the activities in the Define a Sourcing Strategy for Your Development Team storyboard.

Define a Sourcing Strategy for Your Development Team Storyboard

This storyboard defines a method for analyzing your current application portfolio and organization so you can define a sourcing strategy for your development team.
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