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Build out a complete business process diagram for your current application maintenance process.
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Use this template to organize the project so that you can make effective resource allocation decisions, lay the foundation for all subsequent changes to project planning,...
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A Standard Operating Procedure (SOP) is an essential component in making sure all operational stakeholders execute a consistent process for application maintenance estimation.
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Use this template to issue a Request for Proposal.
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Use this template for issuing a Request for Information (RFI).
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This template will assist organizations in mapping their requirements gathering process. It comes prepopulated with a standard requirements gathering process, but can...
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A Use Case Model describes the proposed functionality of a new system. A Use Case represents a discrete unit of interaction between a user (human or machine) and the...
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This tool provides an outline to aid the development of a functional test plan for a software application.
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The “E-Mail TCO Worksheet” helps IT leaders peer into existing e-mail infrastructure and provisioning costs. IT leaders will gather expense information for 19 specific...
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The creation of a request for change (RFC) form for the enterprise can be a time consuming and daunting task. Save time by customizing this form to the context of your...
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