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At Dreamforce 2011, Salesforce.com unveiled more capabilities in the areas of enterprise collaboration and platform as a service (PaaS). The company is making it clear...
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Understand what type of benefits your business can achieve from adopting an RIA strategy.
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Achieving a high level of service or product delivery from vendors generally requires three components: establishing a set of performance targets with the vendor,...
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Enterprises are dependent on vendors to obtain IT hardware, software and services. The Vendor Management process includes the identification, selection, contracting with,...
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This tool provides an outline to aid the development of a functional test plan for a software application.
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The “E-Mail TCO Worksheet” helps IT leaders peer into existing e-mail infrastructure and provisioning costs. IT leaders will gather expense information for 19 specific...
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Use this checklist to help you control and manage the user acceptance testing process.
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