Your stakeholders decided to invest in robotic process automation (RPA) to increase business productivity, improve customer experience, and scale automation capabilities....
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Automation is not the silver-bullet solution to your workforce productivity challenges. Optimization and automation must be used together to remove root-cause...
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Select your applications with the right satisfaction drivers in mind. Find deep satisfaction from software that provides long-term, meaningful benefits for your...
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Select your applications better, faster, and cheaper with the “Magic Numbers.” This research uses 43,000 data points to help you make the business case for improving your...
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The product marketing team is responsible for taking a product from concept to market using a well-informed strategy. Traditional go-to-market strategies overlook...
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Vendors will eat you for breakfast if you aren’t well prepared for negotiations, but many customers aren’t negotiation experts and are overwhelmed trying to determine the...
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Switching software substantially drives satisfaction, no matter the organization’s industry or size or the type of software. This research outlines key statistics to help...
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Application selection is a critical activity for IT departments. Implement a repeatable, data-driven approach that accelerates application selection efforts.
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Use Info-Tech's 2020 Applications Priorities Report to learn about the five initiatives that IT should prioritize for the year: adopt a platform for ERP, standardize...
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Your organization has many business processes that rely on repetitive, routine manual data collection and processing work, and there is high stakeholder interest in...
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