Salesforce.com: Not Your Father's CRM Anymore

At Dreamforce 2011, Salesforce.com unveiled more capabilities in the areas of enterprise collaboration and platform as a service (PaaS). The company is making it clear...

Explore the Emerging World of SaaS ERP

SaaS ERP belongs on the shortlist for small enterprises and mid-sized divisions of larger enterprises. Make the business case on versatility, not on total cost.

Building a Better RIA

Understand what type of benefits your business can achieve from adopting an RIA strategy.

ECM Suite RFP Template

An RFP is a formal invitation issued by a business or agency requesting interested vendors to submit written proposals meeting a particular set of requirements. This...

ECM Evaluation and RFP Response Tool

Keep vendor evaluations objective with Info-Tech's Enterprise Content Management (ECM) Evaluation and RFP response tool, and put hard numbers behind ECM vendor claims.

Select an E-mail Archiving Solution with Confidence

The e-mail archiving market is a confusing mixture of storage vendors, compliance and e-discovery vendors, security vendors, and e-mail platform vendors. To complicate...

Social CRM Project Charter

A social media project is a multi-departmental undertaking that must be managed well to be successful. Document the process in a formal project charter to keep everyone...

SharePoint 2010 Readiness Assessment

The current release of SharePoint 2010 poses the question to IT leaders whether to upgrade from the current version of SharePoint or wait. Leverage this tool to determine...

Electronic Document Management ROI Calculator

Return on Investment (ROI) calculations are an important part of any Electronic Document Management (EDM) deployment strategy. Pre-deployment ROI calculations outline...

Electronic Document Management Benefits Assessment Tool

Enterprises ready to invest in Electronic Document Management (EDM) technologies must begin slowly with solutions that benefit the most expensive business processes....
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