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Gender equity is not only big news in media and politics, but also it is a growing topic for socially conscious workplaces. Organizational ethics has become a key...
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Good IT leaders are supported by great IT teams. Take the opportunity to reassess the makeup and capabilities of the team.
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iCIMS, a major talent acquisition software provider, has launched pre-built integration with third-party candidate assessment tools, improving implementation efficiency...
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Microsoft is releasing free online courses for artificial intelligence. This is its attempt at remaining relevant in the AI space, so you might as well take advantage.
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This template will help you create customer personas and customer journey maps for your prioritized services.
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This phase of the blueprint, Develop a Plan to Pilot Enterprise Service Management, will help you identify and prioritize your services, create customer journey maps,...
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This tool will help you combine the various activities throughout the blueprint, Develop a Plan to Pilot Enterprise Service Management, to create an action plan for...
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This tool will help you identify action items needed to improve your organization's culture, governance skills, and tools with respect to enterprise service management....
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This tool helps identify the organization's strengths and weaknesses in culture, governance, skills, and tools with respect to enterprise service management. Use the...
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This phase of the blueprint, Develop a Plan to Pilot Enterprise Service Management, will help you determine your current state for enterprise service management.
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