Design & Build a User-Facing Service Catalog – Phase 3: Identify and Define Line of Business Services

After completing this phase, you should have identified all services IT offers to each LOB or functional group. Each group should receive different services and display...

Design & Build a User-Facing Service Catalog – Phase 2: Identify and Define Enterprise Services

The Identify and Define Enterprise Services phase will help you target enterprise services offered by your IT team. They are offered to everyone in the organization and...

Design & Build a User-Facing Service Catalog – Phase 1: Launch the Project

The Launch the Project phase will walk you through completing Info-Tech's project charter template. This phase will help you build a balanced project team, create a...

Design and Build a User-Facing Service Catalog – Phases 1-4

This storyboard will help you design a definition chart of all IT services offered to your business. The chart will help you build a service catalog tool.

Services Definition Chart

The Services Definition Chart is where it all comes together. This chart is to be embedded into the final service catalog. It should include only information relevant to...

Service Catalog Project Charter

Completing the project charter will help you get the project off the ground.

CIO Business Vision Discussion Guide

Use this template in conjunction with the CIO Business Vision Communication Deck to present the results of your CIO Business Vision survey to business leaders.

Anti-Corruption Policy

The anti-corruption policy will outline the ethical and behavioral expectations of a corporation.

Audit Log Review Policy

The audit log review policy will outline the standards across company systems for the review of audit logs.

Information Technology Standards Policy

The IT standards policy organizes standards by technology category, distinguishes standards from preferred products, and documents products or policy standards that...
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