IT Service Management Business Case Template

Use this template to create a light business case to gain buy-in and define goals, milestones, and use cases.

IT Service Management Selection Guide – Phases 1-2

Use this blueprint to build your business case and define requirements to find an ITSM solution to meet your immediate and future needs.

Webinar: Accelerate Digital Transformation With a Digital Factory

A digital factory is a structure to leverage cross-boundary collaboration in legacy organizations. It uses the principle of small autonomous teams dedicated to improving...

Extreme Weather Study Using AI Holds Insights for IT

Can studying Twitter chatter with deep learning drive smarter business?

2021 CIO Priorities Report: Priority 5 – Keep Emerging Technologies in View

Keep an up-to-date view of emerging technologies to enable resilient planning, and capitalize on and deploy leading-edge innovations as the business requires.

2021 CIO Priorities Report: Priority 4 – Establish Capacity Awareness

Capacity awareness facilitates resilience by enabling proactive planning through usable resourcing data. With this data, CIOs can make better decisions on what can be...

2021 CIO Priorities Report: Priority 3 – Strengthen Organizational Change Management Capabilities

At its heart, resilience is having the capacity to deal with unexpected change. Organizational change management can help build up this capacity.

2021 CIO Priorities Report: Priority 2 – Refocus IT Risk Planning

Get proactive about the supply chain challenges your department may face in the year ahead.

2021 CIO Priorities Report: Priority 1 – Create an Appropriate Budget Reserve

Identifying and planning sources of financial contingency will help ensure CIOs can meet unforeseen and emergent operational and business needs throughout the year.

2021 CIO Priorities Report – The Five Priorities

Use Info-Tech’s 2021 CIO Priorities Report to prepare for the uncertainty of the year ahead.
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