Webinar: Manage Poor Performance While Working From Home

More employees are working from home than ever before, due to COVID-19, disrupting traditional work routines and bringing with it a whole host of opportunities – and...

Three Principles for Building a Smart City

​This keynote presentation suggests that smart cities shouldn’t just be smart – they should be street-smart. The presentation walks you through what makes a smart and...

Webinar: Support Mental Wellbeing During COVID-19

The COVID-19 pandemic is impacting employees’ mental wellbeing, and individual wellbeing needs continue to change as the situation evolves. It’s therefore critical to...

Standard Participant Training Session Evaluation Template

Participant reaction is the key to measuring the initial satisfaction of the training session, determining which areas are working, and which areas require improvement.

Service Design Tools and Methods

Organizations are complex and have multiple stakeholders involved in the delivery of a service. In a public sector organization, for example, there are end users,...

8 Tips for Better Virtual Facilitation

Virtual facilitation takes more facilitator preparation, careful planning, tool familiarity, and structured participation to ensure audience engagement.

Webinar: Maintain Employee Engagement During the COVID-19 Pandemic

The COVID-19 pandemic has created challenging workplace changes that can greatly affect employee engagement. Watch this webinar to learn what managers and senior leaders...

Virtual Communication Best Practices During COVID-19

Employees may need clarity on how (through what channel) and when (how often) they should be communicating while working remotely. Establishing guidelines will align...

Manage Poor Performance While Working From Home: Infographic

Use this infographic to easily outline the performance improvement process for managers.

Manage Poor Performance While Working From Home: Manager Guide

Use this template to provide managers with guidance for addressing performance management remotely.
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