Improve IT Team Effectiveness

Organizations rely on team-based work arrangements to provide organizational benefits and to help them better navigate the VUCA operating environment. A high-performing...
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Initiate Digital Accessibility for IT

Accessibility is an organizational directive; however, IT plays a fundamental role in its success. As business partners require support and expertise to assist with their...
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Effective IT Communications

Never start your communications from a blank page. Leverage the tools and resources available on this Communications Research Center to support any IT communication....

Communicate Any IT Initiative

The purpose of this blueprint is to support any IT employee planning, composing, and delivering IT communications to audiences up, down, and across your organization in...

The Accessibility Business Case for IT

Global IT and business leaders are challenged to make digital products and services accessible or face increased risk to brand reputation, legal ramifications, and...
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The Complete Manual for Layoffs

When the economy is negatively influenced by factors beyond any organization's control, the impact can be felt almost immediately on the bottom line. This decline in...
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Build an IT Succession Plan

Key roles hold an organization’s most valued knowledge and skills. In the worst cast scenario, a key employee’s departure results in loss of valuable knowledge, core...
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Design and Sustain a Purposeful IT Culture

Research has shown that culture impacts organizational results, including bottom-line metrics such as revenue, cash flow, and stock price. Leaders believe in the effect...
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Leadership Workshop Overview

This program is for all IT people leaders who lead functions, oversee resource distribution, build engagement, and enhance productivity.

Leading Through Uncertainty Workshop Overview

This program is for all IT leaders who are accountable for managing employees through times of uncertainty that have the potential of derailing productivity and engagement.
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