People & Leadership

EXM Setup Guide

This guide will help you set up your Employee Experience Monitor survey and configure it for your specific team's needs.

EXM Training Guide for Managers

This is a comprehensive reference guide to empower your management team to access and use the Employee Experience Monitor online dashboard.

EXM Dashboard Video Guide for Managers

This video is an introduction for managers who will be accessing the Employee Experience Monitor dashboard.

EXM Communication Template

This template contains readily customizable emails to enable you to maintain open communication with your team in every stage of your engagement program.

Drive IT Performance by Monitoring Employee Experience – Phase 2: Analyze Results and Ideate Solutions

This phase of the blueprint, Drive IT Performance by Monitoring Employee Experience, will help you interpret the results of your Employee Experience Monitor dashboard and...

EXM Focus Group Facilitation Guide

This template is a customizable presentation deck that will enable you to quickly prepare to communicate the results of your Employee Experience Monitor survey to your staff.

Drive IT Performance by Monitoring Employee Experience – Phase 3: Measure and Communicate Results

This phase of the blueprint, Drive IT Performance by Monitoring Employee Experience, will help you select and implement engagement initiatives for maximal impact and...

Establish a Communication and Collaboration System Strategy – Phases 1-3

This storyboard will help you improve your approach to collaboration services.

Metrics Tracking Tool

The Metrics Tracking Tool enables you to track goals and success metrics for your service metrics programs. It allows you to set long-term goals and track your results...

Cost-Cutting Planning Tool

Use this tool to create an IT cost-cutting plan.
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