People & Leadership

Professional Services IT Leadership – Addressing the cultural divide in professional services firms

A look at the dichotomy between the “professionals” within a professional services organization and those who support professionals within that organization.

Identity – Responsibilities and Dependencies

Template to identify and determine key responsibilities of each team member.

Atmosphere – SCARF Worksheet

The SCARF worksheet supports a team discussion on what may be interfering with their sense of safety in the team.

Exchanges – Team Communications Flow

The Team Communications Flow tool will highlight the interactions of the team as a whole as well as the individual members.

Exchanges – Communications Guide Poster Template

A template to record communication protocols for the team.

Action Plan Template

The Action Plan template captures next steps for the team on what they are committing to build a more effective team.

IT Team Effectiveness Survey Tool

This tool allows you to record and analyze responses from Info-Tech's IT Team Effectiveness Survey.

Improve IT Team Effectiveness Storyboard – Phases 1-3

This storyboard will help team leaders and coaches to assess team effectiveness and improve performance.

Improve IT Team Effectiveness Facilitation Guide

A guide with instructions on how to facilitate different activities to determine how the team can increase their effectiveness.

IT Team Charter Template

A Team Charter captures the agreement of team behaviors and ways of working together
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