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This storyboard will help you design IT processes and services that satisfy the business's true needs and drive high business satisfaction with IT.
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This phase of the blueprint, Research, will help you target your experience design efforts towards IT's most impactful stakeholders and structure interviews to gain...
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This phase will walk you through creating the first iteration of your journey map, creating hypotheses, and collecting the necessary data to test your hypotheses and...
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CIOs need a framework to develop concrete insight into what the future is likely to bring, and how it might impact how they operate IT and how their organization does...
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The Digital Ecosystem is driven by near ubiquitous connectivity, powered by a meshed network of objects and devices, and the capacity to have them all access the internet.
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Automated Cognition is the driven by advances in AI (artificial intelligence), advanced computing resulting in enhanced algorithms, and machine learning.
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Immersive User Experience (UX) is a trend that is driven by developments in augmented and virtual reality, and wearable devices.
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The XaaP trend is primarily driven by the convergence between the concept of open data and the proliferation of the Application Programming Interface (API).
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The Autonomous Machines trend is driven by advances in robotics automation, UAV/drone proliferation, and the advent of self-driving vehicles.
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Distributed Validation is driven by the convergence between crowdsourcing, tokenization, and the blockchain.
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